Top 10
Questions

If you answer "no" or "I don’t know" to one or more questions, maybe it’s time to talk to Clarion Group Food Service Consultants:
  1. Is the food service operation meeting our objectives?
  2. Are services satisfying our employees, students and other constituencies?
  3. Is the operation meeting financial objectives and working at maximum efficiency?
  4. Does food service management anticipate and respond to changing needs and circumstances?
  5. Are the responses innovative, appropriate and effective?
  6. Are sales improving? Are costs in line?
  7. Are the food service facilities meeting our needs?
  8. Is the financial data we receive complete and accurate in an easily understood format?
  9. Do we receive the attention our operation deserves from our food service and vending contractor?
  10. How can we do better?

#1 — Is the food service operation meeting our objectives?

How do you define your objectives? Common objectives for on-site dining service include:

  1. High quality and broad variety of meals that satisfy our employee or student customer base.
  2. Quick, efficient, friendly service.
  3. A high perception of value of the dining service by our employees or students.
  4. Exceptional catering and conference dining services.
  5. Efficient vending service.
  6. Low prices.
  7. A self-sustaining operation (no direct subsidy) or an affordable subsidy.
  8. Commissions or rent payments from the operator.

Once you’ve defined your objectives, can you rank them? How important are financial considerations compared to service standards?

We can help you define and rank your objectives, then determine how well your operation is meeting them. We’ll develop and implement a plan to ensure the dining/vending services meet your objectives, efficiently and cost-effectively.

Next question: Are services satisfying our employees, students and other constituencies?

Learn how we can help your vision for your food service operation—
    Food Service Management Consulting
    Food Service Facilities Design
    Food Service Contractor Selection
    Fresh & Natural—Sustainable Food Service

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CLARION GROUP Food Service Consultants, P.O. Box 158, Kingston, NH 03848-0158
Phone: (603) 642-8011    Fax: (603) 642-7744    

Offering food service facility design, food service management consulting, sustainable food service facility design. Nationwide food service consultants.

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