Question #4

Does the dining service’s management anticipate and respond to changing needs and circumstances?

Sometimes managers fail to identify new opportunities or anticipate changes in customer preferences or other circumstances. They often are reluctant to change their comfortable, familiar operations to meet new situations, such as changes in population, new service requirements or budget constraints. The contractor’s management may not give your on-site manager the support needed to meet new challenges.

We bring a "fresh eye" to the situation and fashion effective, efficient solutions to ensure your dining service becomes and remains responsive to your changing circumstances and your present and future requirements.




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Clarion Group, 88 Ball Rd., PO Box 158, Kingston, NH 03848
(603) 642-8011  

© 2005-2008 Clarion Group, All Rights Reserved.

 

  1. Is the dining service meeting our objectives?
  2. Are services satisfying our employees, students and other constituencies?
  3. Is the operation meeting financial objectives and working at maximum efficiency?
  4. Does the dining service’s management anticipate and respond to changing needs and circumstances?
  5. Are the responses innovative, appropriate and effective?
  6. Are sales improving? Are costs in line?
  7. Are the dining facilities satisfactory for our requirements?
  8. Is the financial data we receive complete and accurate in an easily understood format?
  9. Do we receive the attention our operation deserves from our dining/vending service contractor?
  10. How can we do better?