Question #6

Are sales improving? Are costs in line?

A review of the operation’s sales and expense reports will tell you whether financial results are getting better or worse, but not why.

We’ll not only discover the why, but also what can be done to increase sales and reduce costs. Even if sales and expenses seem reasonable compared to prior years’ results, there may be more that can be done to improve performance. We look not only at the numbers, but at the way the service is being provided – marketing, merchandising and presentation; efficiency in food handling, preparation and service; staffing and labor utilization, and a host of other operational details that will provide answers and uncover opportunities for creating a better, more customer-satisfying and cost-effective operation.




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Clarion Group, 88 Ball Rd., PO Box 158, Kingston, NH 03848
(603) 642-8011  

© 2005-2008 Clarion Group, All Rights Reserved.

 

  1. Is the dining service meeting our objectives?
  2. Are services satisfying our employees, students and other constituencies?
  3. Is the operation meeting financial objectives and working at maximum efficiency?
  4. Does the dining service’s management anticipate and respond to changing needs and circumstances?
  5. Are the responses innovative, appropriate and effective?
  6. Are sales improving? Are costs in line?
  7. Are the dining facilities satisfactory for our requirements?
  8. Is the financial data we receive complete and accurate in an easily understood format?
  9. Do we receive the attention our operation deserves from our dining/vending service contractor?
  10. How can we do better?